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Our policies

Privacy Policy

This policy explains what personal information we collect through this website, how we use it, and the choices you have.

What we collect

When you submit an enquiry or contact form we collect the details you provide: your name, phone number, email address, your child's name and school year, subjects of interest, and your message. If you join our newsletter we store your email address.

How we use it

  • To respond to your enquiry and arrange tuition.
  • To manage lessons, scheduling and communication once you become a customer.
  • To send occasional updates if you joined the newsletter (you can unsubscribe any time).

We do not sell your data or share it with third parties for marketing.

Where it's stored

Form submissions are stored securely in our tuition management system. Access is restricted to GradeSmart staff who need it to respond to you.

How long we keep it

Enquiry details are kept for as long as needed to handle your enquiry and any tuition that follows. You can ask us to delete your information at any time.

Your rights

Under UK GDPR you have the right to access, correct or delete the personal data we hold about you, and to object to or restrict our processing of it. To exercise any of these rights, email info@gradesmart.co.uk.

Cookies

This website does not use advertising or tracking cookies. Only the essentials needed for the site to work are used.

Questions about this policy? Contact us at info@gradesmart.co.uk or 07346 121 877.